Privacy Notice & Cookies Policy
At Obnex Technologies, we are committed to maintaining the trust and confidence of our visitors to our website.
In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, and how we keep it secure.
Who we are
Obnex Technologies AB (organization number: 5566718564), Stena Center 412 92, Gothenburg, Sweden, is responsible for your personal data. For any privacy question or to use your rights, email support@sqlspreads.com.
Visitors to our Website
When someone visits https://sqlspreads.com, we use three third-party services to collect standard internet log information and details of visitor behavior patterns: Google Analytics, to count visits and see which pages are read; Hotjar, to see how visitors click and scroll, including recordings of visits; and VWO, to test different versions of a page.
We also use Google Ads to see whether our ads lead to visits and downloads, and Google uses cookies to show our ads to people who have visited this site. You can turn off personalized ads at https://adssettings.google.com.
We collect this information to improve our visitors’ experience on the website. These tools use a cookie or similar ID for your browser, so the data counts as personal data, even though we do not use it to identify you.
In the EU, EEA, UK and Switzerland, we use these tools only with your consent. In other countries, we use them on the basis of our legitimate interest in understanding how our website and ads perform. Google Analytics retains the data for 14 months, Hotjar for 365 days and VWO for 13 months. Google retains advertising data in line with its own policy: https://policies.google.com/technologies/retention.
Do Not Track. Our site does not respond to Do Not Track signals. Google may collect information about your activity across other websites over time.
Downloading the trial
As part of the download process for our trial, we collect personal information. We use that information for a couple of reasons: to send out in-depth details about the product; to follow up that the evaluation has worked fine, and we sometimes ask our users if they are willing to provide feedback about the product. We process this information to provide the trial you requested and, on the basis of our legitimate interest, to support your evaluation of the product. We also record the website or campaign that referred you to us. The required fields on the form are necessary to provide the trial. If you do not become a customer, we delete your information two years after our last contact with you. We don’t share, sell, rent, or trade email lists with other organizations and businesses.
We use a third-party provider to send emails; CampaignMonitor. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our trial. For more information, please see Campaign Monitor’s privacy policy at https://www.campaignmonitor.com/policies/#privacy-policy.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing support@sqlspreads.com.
Communication via Email
If you contact us via email or our support channels, your message and related details (such as name, email address, and timestamps) are stored in HelpScout, which we use to manage and follow up on support requests.
This information is used solely to respond to your inquiries and improve our support service. We process this information on the basis of our legitimate interest in responding to your inquiries, and delete it two years after our last contact with you. It is accessible only to authorized staff and is not shared with third parties except as required by law.
For details on how HelpScout handles data, see their Privacy Policy: https://www.helpscout.com/company/legal/privacy/.
You retain the same rights described in the “Your rights” section.
Purchasing our products
When you purchase a SQL Spreads license or subscription we store your contact information together with information about your purchase and also your license keys. We keep this record to be able to support you and we also send you information about the product such as new releases. We process this information to perform our contract with you, and retain it for as long as you hold a license and for ten years after it ends. Invoices are retained for seven years, as required by Swedish bookkeeping law. The required fields at checkout are necessary to sell you a license. We send product news on the basis of our legitimate interest in keeping customers informed.
If you purchase a SQL Spreads license or subscription through our e-commerce provider FastSpring in Santa Barbara, US, FastSpring will store information about the purchase and your contact details. FastSpring is the seller of record and shares responsibility with us for the purchase data. FastSpring’s privacy policy covers the payment. You can contact either FastSpring or us to use your rights. For more information about how FastSpring stores purchasing information, please find their privacy policy is available here: https://fastspring.com/privacy/
We store and work with customer information using a cloud file storage service, a shared note-taking workspace and an AI assistant. The companies that provide these services process the information only on our instructions.
Use of Cookies
The SQL Spreads website uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and measure how the site is used and whether our ads work.
In the EU, EEA, UK and Switzerland, we ask for your consent before setting cookies the site does not need to work. Elsewhere, there is no banner, and analytics and advertising cookies are on by default. Wherever you are, you can turn them off at any time in Cookie settings at the bottom of every page, which also lists every cookie, who sets it, what it is for and how long it lasts. Turning cookies off is as easy as turning them on and does not affect earlier use. You can also block cookies in your browser or use Google’s opt-out add-on: https://tools.google.com/dlpage/gaoptout.
Data sent outside the EU
Some of our service providers, such as Google, FastSpring, HelpScout and Campaign Monitor, are based in the US. Transfers to US providers certified under the EU-US Data Privacy Framework rely on the EU adequacy decision. Other transfers rely on the EU standard contractual clauses. You can ask us for a copy.
Your rights
You can ask to see, correct or delete your personal data, limit how we use it, or receive a copy to take elsewhere.
You can also object at any time to processing based on our legitimate interests, including marketing emails.
To use any of these rights, email support@sqlspreads.com, or use the unsubscribe link in any of our emails. You can also complain to the Swedish Authority for Privacy Protection (IMY) at www.imy.se, or, in the UK, to the Information Commissioner’s Office at ico.org.uk.
Changes to this privacy policy
If we make an important change to this notice, we will update the date below. Last updated: October 21, 2026.